Please arrive 10 mins before your scheduled treatment.
Please give at least 12 hrs notice if you cannot attend your appointment. Clients who fail to comply with request may be liable for a charge equal to 50% of the cost of the treatment booked.
Payment can be made either by cash or cheque (supported by a valid guarantee card). Cheques are subject to an additional charge of £3.00. We regret that we currently do not accept debit, charge or credit cards.
Discounts are available for students. Evidence of entitlement is required e.g. a current NUS card. Discounts do not apply to monthly promotions.
Please notify us of any health concerns e.g. recent surgery, allergies or high / low blood pressure.
Most treatments require you to disrobe down to your undergarments.
The retreat is easily accessible by road, rail or tube. There is ample on street parking should you wish to drive.
We offer a collection & return service from local BR & underground stations. (Minimum spend applies). Please ask when booking your appointment.